Boukashka
(Boukashka)
Février 15, 2018, 12:16
1
Hello
I m a new player in winamax
I gave all my documents, and they approved my documents, but in the same time they ask me my documents (look the pic)
Impossible to make a withdrawal and to use miles
I wrote for 3 days to the support, nobody answer
Somebody can help me?
Thanks
Elena
noleaks
(noleaks)
Février 15, 2018, 12:23
2
you have to wait you’re activation code, it will come at your home in few days.
Maybe your document aren’t conform to the plateform, wait few days you will have an answer.
phit
(phit)
Février 15, 2018, 12:26
3
hi,
I forward your message to the winamax support -->> @Winamax_Support .
I hope they can help you
Boukashka
(Boukashka)
Février 15, 2018, 12:45
4
Look the pic (documents approved in the bottom, and look the top)
noleaks
(noleaks)
Février 15, 2018, 2:33
6
Then I think you have to wait the code
Boukashka
(Boukashka)
Février 15, 2018, 2:50
7
No they didn t send
You have absolutely not this message when they sent the code
Boukashka
(Boukashka)
Février 16, 2018, 4:10
8
I think I need to close my account
Nobody answer, it s not normal
Thanks for your help
Elena