Mise a jour de holdem manager?

Logiciel de Poker Holdem Manager
1

depuis deux jours holdem manager a l’air de fonctionner differement
je n’ai plus rien dans l’onglets report ou je pouvais analyser mes sessions
quelqu’un peut il m’aider svp

2

HM1 or HM2?

Try creating a new database and importing the original hands from C:\HMArchive or C:\HM2Archive. If you continue to have problems, please give us more details about which program you are using and what specific problems you are experiencing.

3

HM2
ben AVant y avai les sessions mintenant faut que jaille dans l onglet active session et cest presenter differement
ca achanger non??

4

[quote=« valdo974, post:503983 »]HM2
ben AVant y avai les sessions mintenant faut que jaille dans l onglet active session et cest presenter differement
ca achanger non??[/quote]

Unfortunately I can not understand the problem after translating it from French to English.

*Try creating a new DataBase - Hold'Em Manager 2 FAQs - Poker Software :: How is a new database created in Holdem Manager 2?
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - Hold'Em Manager 2 FAQs - Poker Software :: Options / Hand Importing / Manual Hand Importing
All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\DD\MM.
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - Hold'Em Manager 2 FAQs - Poker Software :: Database Manager (Ribbon)

If you continue to have problems, Please email hm2support@holdemmanager.com, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Please let us know when you are available in GMT time for a teamviewer session. Please remember that we schedule a couple days in advance and need to fit into our schedules. So give us a few days’ range of times and notice.

Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/teamviewer.

Please read this important information before our teamviewer session. We cannot do the teamviewer session until all those issues are addressed below:
1 - Make sure you have updated your windows using the « Windows Update » feature Microsoft Windows Update

    • Make sure windows is fully updated until ‹ No New Important Updates are Found › (this may require multiple restarts and multiple ‹ check for updates ›), including Internet Explorer 9 (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).
      2 - Make sure Holdem Manager is updated to the latest version Downloads and Manuals - Hold'Em Manager, Omaha Manager & HM Apps
      3 - Please make sure you have access to a good connection, we cannot provide support on really slow connections
      4 - Please allow us full access otherwise it slows down the speed at which we can fix the issue

Regards,

fozzy71

5

je ne comprend rien
quelqu un peutm aider svp
pleaseeee

6

[quote=« valdo974, post:504299 »]je ne comprend rien
quelqu un peutm aider svp
pleaseeee[/quote]

What is your Windows > Control Panel > Region and Language > Format: option set to?

Close HM2 and change it to English (USA), then restart HM2. The Reports should now work again.

Close HM2 again and change your regional settings back to your native setting and start HM2 again.

Did that solve the problems with the Reports?

If you continue to have problems, try the following -

If you continue to have problems, try the following -

If none of that helps please email us for a remote support session as I explained in my previous post.

Regards,

fozzy71

7

[quote]je ne comprend rien
quelqu un peutm aider svp
pleaseeee
[/quote]
Difficile de t’aider … je ne comprends pas vraiment en quoi consiste ton problème …

8

Valdo974 la personne la plus à même de t’aider est la personne du support qui te parle en anglais…
Alors commence par écrire en français pour qu’il puisse traduire ce que tu dit, au lieu de l’écrire en sms ou je ne sais quoi parce que même moi je doit te relire deux fois pour te comprendre alors que je suis français :unsure:
Et ensuite si tu comprend pas l’anglais essaye de passer ce qu’il dit par google traduction ou de demander à quelqu’un de ta famille ou tes amis de te traduire :wink:

EDIT: et quand je dis français c’est en mettant l’accentuation et les élément de ponctuation :wink:
EDIT2: D’ailleurs j’ai toujours pas compris réellement ton problème. Les mains s’importent pas ? ou c’est juste que la disposition des fonctionnalité qui ne sont plus au même endroit ?

9

c est la disposition des fonctionnalites qui a changer.Les mains sont importés, mais rien ne s’affiche dans l’onglet report. Il faut que j aille dans l’onglet active session pour pouvoir analyser les sessions
Je n ai plus aucune stats dans l’onglet report.
C’est difficile d’etre plus clair .
Je sais utiliser google traduction merci

10

Aucun problème en ce qui me concerne. J’ai les stats et les mains qui s’y affichent; peut-être t’as activé un filtre …

11

Je te donnais juste des conseils pour faire avancer ton problème :wink:

12

ca ne change rien
les mains se charge mais quand je vais dans report c’est vide pour le cash et les tournois
je ne peutvoir mes session que dans active session
help please

13

Qu’est-ce que tu as fait concrétement? Est-ce que tu as p.ex. réimporté les HH dans une nouvelle base de données ou est-ce que tu as juste vérifié les filtres?

14

What is your Windows > Control Panel > Region and Language > Format: option set to?

Close HM2 and change it to English (USA), then restart HM2. The Reports should now work again.

Close HM2 again and change your regional settings back to your native setting and start HM2 again.

Did that solve the problems with the Reports?

If you continue to have problems, try the following -

If you continue to have problems, Please email hm2support@holdemmanager.com, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Please let us know when you are available in GMT time for a teamviewer session. Please remember that we schedule a couple days in advance and need to fit into our schedules. So give us a few days’ range of times and notice.

Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/teamviewer.

Please read this important information before our teamviewer session. We cannot do the teamviewer session until all those issues are addressed below:
1 - Make sure you have updated your windows using the « Windows Update » feature Microsoft Windows Update

    • Make sure windows is fully updated until ‹ No New Important Updates are Found › (this may require multiple restarts and multiple ‹ check for updates ›), including Internet Explorer 9 (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).
      2 - Make sure Holdem Manager is updated to the latest version Downloads and Manuals - Hold'Em Manager, Omaha Manager & HM Apps
      3 - Please make sure you have access to a good connection, we cannot provide support on really slow connections
      4 - Please allow us full access otherwise it slows down the speed at which we can fix the issue
15

j ai importe une nouvelle base de donnees i;portes les ;ains
changer la langue de l ordi comme indiques
de quel fitres tu parles et ou les changer stp
la l ecran de la page d acceuil avec la petite video reste dans tous les ecrans
la je fais un restire database je vous tiens au courant

16

j ai fais un back up database
mis le windows en region langue anglais puis remis en francais
maintenant ca fonctionne nickel voir mieux qu avant
donc back up database quand ya un souci
pas besoin de creer une nouvelle ou quoi
simple comme bonjour