HM2 sur pokerstars


je viens d’installer HM2 et je ne reussi pas a avoir les stats en live sur mes tables de pokerstars.

j’ai regardé plus sujet je ne trouve pas la réponse a mon probleme.


Salut déjà assure toi que pokerstars et hm 2 sont executés en mode administrateur( le plus important) et ensuite tu te laisses guider ici^pokerstars


Hello @Thamior,

Je fais suivre ton message pour que @HMSupport puisse te répondre et t’aider à trouver une solution face à ce problème :wink:


La modération.

Try to turn off the PokerStars - Settings - Table Appearance - Table Graphics: [ ] ‹ Enable the new PokerStars Graphics Engine › option if your poker client has that option. Also disable the Table Appearance - Table Display - [ ] ‹ Display Seasonal Themes › option. Our developers will have to try adding beta HM2 support for this new beta graphics engine once it is available in all of the and PokerStars.xx skins. For now you need to leave it disabled and use the legacy/original graphics engine in the PokerStars client.

Please enable the Settings > Feature Logging > [x] ‹ HUDStats › and ‹ FastPoker › option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging

Please reproduce the problem and:

  • Attach a screenshot of the table/desktop
  • Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
  • Attach a copy of the original Hand history for the table with the issue*
  • Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

*All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD. It is configured in the Site Setup - Auto Import Folders menu.

With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.

merci a vous tous et particuliairement a phit

mon probleme est resoulue il fallait que j’enleve le Enable the new pokerstars graphics engine

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For non-zoom, we support it now. Hopefully Zoom will support it in the next release.

Please update to this version